Mobile Ticketing for Public Transport

Mobile ticketing involves turning your mobile phone into both ticket machine and ticket. This removes the need for passengers to carry cash or wait in line to buy tickets. Transit agencies and operators around the globe are now able to deploy mobile ticketing services in weeks, providing a convenient and safe way to travel using public transit.


What is mobile ticketing?

Mobile ticketing is a process with which riders can select, pay for and validate their public transit fares using only their smartphone. The process takes place via special mobile applications. With the help of these apps, transit agencies can implement account-based fare collection, various types of fares and many useful functionalities. They can also monitor better the processes and gather valuable reports which can then be used for system optimizations. Mobile ticketing is an easy way to replace the need for paper tickets!


How does mobile ticketing work?

To be able to use mobile ticketing, riders must download and install a mobile ticketing app on their smartphone. With Modeshift’s mobile application, they can explore and create a route for their trip, see the arrival times of the vehicles, purchase and validate the necessary fares.


What is the process of using mobile ticketing?

To purchase fares, riders need to create (or sync) an account and add their credentials – email, name, creadit or debit card, etc. All purchased fares are stored in an in-app wallet and can be used for validations across the public transit system via scanning or visual inspection.

What are the benefits for the riders?

One public transit app combines everything transit:

no need to download and use several apps for planning, buying tickets and validating

Ticket validation is a quick and intuitive process:

just scan the QR code of your ticket/pass and you're good to go

Real-time information:

planning a trip is breeze with a tool that not only lets riders find the best route, but also get information about vehicle arrival and departure times, transfers and more

Mobile ticketing is a contactless and hygienic, and provides a way avoid touching money and equipment